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Inspect the full workflow — extracted input, merits assessment, quantum workings and a draft Letter of Claim — using a fictional matter. Names and addresses are invented; figures are indicative and cite the assumptions used.
Fictional source documents: an Assured Shorthold Tenancy (commenced 2021, £950/month), the landlord's repair log, 14 dated photographs of damp and mould, a GP letter referencing respiratory symptoms, and an independent damp survey.
Extracted and structured by DisrepairIQ (for the fee earner to approve):
Nothing is treated as confirmed merely because it appears in an uploaded document. The fee earner remains responsible for checking and approving the extracted information. Uploaded source documents are purged after extraction.
Liability: analysed under s.11 Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018 (s.9A, England). The disrepair falls within the landlord's repairing obligations; the defect has been reported and remains outstanding beyond a reasonable period.
Claim strength: moderate–strong. Notice history is well-documented; landlord response is recorded as "acknowledged — no action".
Evidential gaps flagged for the fee earner:
Limitation: limitation date calculated as 6 years from breach; flag diary review.
| Head | Working | Low | High |
|---|---|---|---|
| General damages (inconvenience / loss of amenity) | Cited assumption: moderate band, 8 months | £1,500 | £3,000 |
| Rent reduction | 25% × £950 × 8 months (cited assumption) | £1,900 | £1,900 |
| Special damages — damaged bedding & redecoration | Itemised, receipts to be obtained | £200 | £450 |
| Indicative range | Sum of the above | £3,600 | £5,350 |
Figures are presented with their workings — not as an unexplained answer — and remain subject to professional review. The percentages and bands are cited assumptions, not established valuations.
PRIVATE & CONFIDENTIAL — WITHOUT PREJUDICE SAVE AS TO COSTS
Dear Landlord B,
We write on behalf of Tenant A in respect of disrepair at [the Property] pursuant to the Pre-Action Protocol for Housing Conditions Claims (England)...
The Disrepair: Penetrating damp and associated mould affecting the bedroom, bathroom and kitchen, first reported to you on or about March 2024 and the subject of further notices on [dates]. Notwithstanding those notices, no substantive remedial works have been carried out.
Liability: The disrepair falls within your repairing obligations under s.11 Landlord and Tenant Act 1985 and renders the property unfit for human habitation pursuant to the Homes (Fitness for Human Habitation) Act 2018.
Quantum: Our client's claim comprises general damages, a rent reduction of 25% for an 8-month period, and special damages as particularised — an indicative range of £3,600 to £5,350...
We invite you to acknowledge receipt within 14 days and provide a substantive response within 20 working days...
Excerpt only. The full draft is generated for supervising-solicitor review and editing before despatch.
The draft is submitted to a supervising solicitor, who records approval or requested changes and retains the review history against the matter. Once a letter is marked as sent it is locked; further amendments require a recorded approval process.
This demonstration is illustrative and anonymised. Real outputs are source-grounded and must be independently reviewed and verified for legal accuracy by a qualified solicitor before use or despatch. DisrepairIQ does not send legal correspondence or make decisions on behalf of the solicitor.